Job Description
ICS is Interior Climate Solutions , one of the largest and fastest-growing Commercial HVAC/R service companies with nationwide coverage, is seeking an experienced HVAC/R Service Manager to lead a team of the best HVAC Service Technicians supporting multi-site retail and convenience store customers across the Western Tennessee, Arkansas, and Northern Mississippi areas.
This role is ideal for a hands-on leader who understands commercial HVAC/R service, can manage field operations, and knows how to keep high-volume customers running with minimal downtime. The Service Manager is supported by ICS’s centralized teams for dispatching, procurement, purchasing, and billing, allowing the manager to focus on technician leadership, customer satisfaction, service execution, and operational performance.
Responsibilities include:
* Lead, coach, and develop a team of 15 HVAC/R service technicians
* Oversee daily service operations, dispatch coordination, and technician productivity
* Support multi-site retail and c-store customers throughout the DFW market
* Ensure timely completion of service calls, repairs, maintenance, and follow-up work
* Maintain strong customer relationships and communicate professionally with facility managers
* Work closely with centralized dispatching, procurement, purchasing, and billing teams
* Review service quality, job documentation, labor efficiency, and parts usage
* Help troubleshoot complex HVAC/R issues and provide field support when needed
* Promote safety, accountability, and a customer-first service culture
Ideal candidate will have:
* Strong commercial HVAC/R service background
* Previous experience managing HVAC/R technicians or field service teams
* Experience with retail, convenience store, restaurant, grocery, or multi-site facility customers preferred
* Excellent communication, leadership, and organizational skills
* Ability to prioritize urgent calls and manage a fast-paced service environment
* Valid driver’s license and clean driving record
ICS offers a strong opportunity for the right leader to take ownership of a busy Memphis Triangle Region's service operation while being backed by the resources of a growing national commercial HVAC/R platform.
\nCompany Description Interior Climate Solutions (ICS) is one of the largest independent commercial HVAC/R and facility service providers in the country, delivering national coverage to multi-site retail, convenience-store, and commercial customers. Interior Climate Solutions is a rapidly growing national commercial HVAC and refrigeration service company supporting multi-site retail and commercial customers across the United States.
Our technicians rely on the Purchasing Department to quickly locate, order, track, and deliver the parts and equipment needed to complete service calls correctly and on time. We are looking for an organized, responsive, and detail-oriented Purchasing Coordinator who understands that purchasing is a critical part of customer service and field operations.
Interior Climate Solutions (ICS) is one of the largest independent commercial HVAC/R and facility service providers in the country, delivering national coverage to multi-site retail, convenience-store, and commercial customers. Interior Climate Solutions is a rapidly growing national commercial HVAC and refrigeration service company supporting multi-site retail and commercial customers across the United States.\r\nOur technicians rely on the Purchasing Department to quickly locate, order, track, and deliver the parts and equipment needed to complete service calls correctly and on time. We are looking for an organized, responsive, and detail-oriented Purchasing Coordinator who understands that purchasing is a critical part of customer service and field operations.
...Now Hiring | No Experience Required | Paid Training | Full-Time We are hiring entry-level team members to support customer engagement... ...work environment This is an opportunity for recent graduates, first-time job seekers, career changers, college students, and...
...Certified Nursing Assistant (CNA) or Home Health Aide (HHA) HomeWell Care Services of Lake County & The Villages is seeking a dedicated... ...(HHA) with office experience to join our dynamic home health agency. This role offers an exciting opportunity to provide high-...
...available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today...
...Job Description Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for North Anchorage, AK and the surrounding area. Enhance the Retail Experience, One Display at a Time!...
...hematology /medical oncology EMR: Mosaic Must be board-certified Paid travel & expenses During your time off, enjoy fishing, boating, and kayaking at nearby lakes, discover local restaurants serving classic Southern and Southwestern flavors, or take scenic...