Job Description

Corporate Trainer

RAM Hotels is a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

Job Summary

The corporate trainer is responsible for creating training tools and operations manuals and delivering training programs on hospitality operations, service and internal operations. The trainer will conduct training classes demonstrating proper work techniques and practical skills in work settings. The modules and manuals created by the corporate trainer will be used across our portfolio and be relevant in all areas of our business. The corporate trainer is responsible for developing and implementing the training protocol for onboarding new salary team members, to ensure their knowledge and compliance of all company policies and procedures.

Job Responsibilities

• Develop programs and curriculum for the employees of the organization for orientation and in-job training.
• Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed.
• Collaborate with the company's management to identify training needs and schedule appropriate training sessions for employees.
• Develop systems to monitor and ensure employees are performing their responsibilities according to the training.
• Ensure the compliance of the company's employees to cooperate with standards and procedures during training sessions.
• Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed.
• Performs additional duties when required.

Professional Experience

• Bachelor's Degree in human resources, education or business (strongly preferred) or a minimum of 5 years' experience in a similar role.
• Proficient in MS Word, Excel, PowerPoint

Required Skills

• Develop and cultivate a never-ending appetite for learning to broaden your knowledge.
• Strong organization and time-management skills to prioritize, delegate tasks and set goals productively.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners.
• Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner.
• High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in teaching.
• Have a background in IT and the use of modern technology to develop training modules needed in online platforms.

Essential Skills

• Ensure that you are always a positive representation of the company; embrace and respect diversity and multi-cultural environments.

Benefits

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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